Glad to meet you! We are Victory Zone. Our mission is to give our customers the chance to buy high-quality products, all from one place. Our goal is to make sure that everyone has access to safe, reliable, and innovative products—at prices that will leave you jumping with joy and quality that won’t leave you wishing for more!
What are the shipping and delivery times?
We ship directly from multiple warehouses as soon as the order is processed.
If we are experiencing a high volume of orders, shipments may be delayed by a couple of days. Please allow additional days in transit for delivery. In rare cases, if there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Our Delivery times usually take 6-20 business days
How can I track my package?
Once your package has been shipped, a tracking number will appear on your order details. You will receive an email with the tracking number. You can track your package using the shipping company’s website (e.g., UPS, USPS) or through universal tracking websites like 17track.net.
What happens if the estimated delivery time has passed and I still have not received my order?
Please contact us with your order number ASAP so we can check and expedite the delivery process. You can email us at victoryzone.vz@gmail.com or reach us on our Contact Us page https://victoryz.one/pages/contact.
What do I do if my product arrives damaged?
If you receive damaged merchandise, please take a picture and email it to us victoryzone.vz@gmail.com right away. We will only replace damaged goods within 48 hours of receiving your order.
Can I return my product for a refund?
Return eligibility varies by product. Each product description specifies whether it can be returned. If a product is eligible for return, please contact us at victoryzone.vz@gmail.com or via our Contact Us page https://victoryz.one/pages/contact. to initiate the process.
